Privacy Policy

ECO Services Mobile App - Last updated: 12/11/2025

Introduction

ECO Services Colorado LLC ("we," "our," or "us") operates the ECO Invoice Mobile App (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the application.

Information We Collect

Personal Information

•Account Information: Name, email address, phone number, and profile photos
•Authentication Data: Login credentials and authentication tokens
•Role Information: User role (Admin, Supervisor, Employee) and permissions

Service Data

•Service Tickets: Job details, customer information, equipment tracking, and work documentation
•Invoice Data: Pricing information, billing details, and payment records
•Equipment Information: Mat specifications, equipment rental data, and maintenance records
•Location Data: Field locations, well numbers, and geographic coordinates

Technical Information

•Device Information: Device type, operating system, and app version
•Usage Data: App interactions, feature usage, and performance metrics
•Media Files: Photos captured for job documentation and equipment tracking

How We Use Your Information

Service Operations

• Process service tickets and job requests
• Generate invoices and manage billing
• Track equipment and materials
• Manage user roles and permissions

Communication

• Send service notifications
• Provide customer support
• Share important updates
• Process password resets

Analytics & Improvement

• Analyze app performance
• Improve user experience
• Generate business reports
• Optimize service delivery

Security & Compliance

• Prevent fraud and abuse
• Ensure data security
• Comply with regulations
• Maintain audit trails

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our app, including Firebase (Google) for authentication and data storage.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Business Operations

Information may be shared with ECO Services Colorado LLC personnel who need access to perform their job functions.

Data Security

We implement appropriate security measures to protect your personal information:

Encryption

All data is encrypted in transit and at rest

Access Controls

Role-based access with authentication

Secure Storage

Firebase security rules and monitoring

Regular Updates

Security patches and system updates

Your Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your data

Correction

Update or correct your information

Deletion

Request deletion of your account

Restriction

Limit how we use your data

Mobile App Features

Camera Access

The app may request camera permission to capture photos for job documentation, equipment tracking, and field service records. Photos are stored securely and used only for business purposes.

Location Services

Location data is collected to track field operations, well locations, and service areas. This information helps improve service delivery and operational efficiency.

Offline Functionality

The app works offline and syncs data when connectivity is restored. Local data is encrypted and protected on your device.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ECO Services Colorado LLC

Email: billing@ecosvc.net

Phone: (970) 213-2322

Address: 1298 Main Street, Windsor CO 80550

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.